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Privacy Policy

Royalty Plumbing and Drain (“we,” “our,” or “us”) values your privacy and is committed to protecting any personal information you provide through our website, https://www.royalty-plumbing.com/ (“Site”). This Privacy Policy outlines how we collect, use, and protect your information when you visit or interact with our Site.

1. Information We Collect

When you use our Site or services, we may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Address (if submitted through contact forms)

  • Any information you provide via forms or communication channels

b. Non-Personal Information

  • Browser type

  • IP address

  • Pages visited

  • Time and date of access

  • Referring website addresses

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries or service requests

  • Schedule plumbing services

  • Improve our website and customer experience

  • Send updates or promotional materials (only if you opt in)

  • Monitor site traffic and usage

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who help us operate our business (such as website hosting or marketing partners), but only to the extent necessary and with strict confidentiality.

We may also disclose your information if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our Site may use cookies, tracking pixels, and related technologies to improve functionality and analyze traffic. This data helps us understand how visitors interact with the Site, so we can continue to improve.

You can choose to disable cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Request what personal data we collect and how we use it

  • Request deletion of your personal information

  • Opt-out of the sale of personal data (note: we do not sell your data)

To exercise your rights, please contact us using the information below.

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies separately.

8. Children’s Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes have been posted constitutes acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you’d like to exercise your rights under applicable privacy laws, please contact us:

Royalty Plumbing and Drain
Phone: (909) 859-9882
Website: https://www.royalty-plumbing.com/

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